Guide:Secure Trading

Introduction

This guide is used to help people to securely do in game trades for items worth more than 1 billion or that requires multiple trades.

Trading Tips

Maximum Limits:

• Holding Zeny: 2 billion (2,147,483,647) [Limit to 2b for safety]
  
• Trading Zeny: 1 billion (999,999,999)

Trading Steps

Note: I will use Trader as a generic word for Buyer or Seller. I will specify, if necessary. Please use the in-game screenshot or video recording. Do not use any other tool or your image/video proofs might not be accepted.

1. Discuss the deal with the potential trader beforehand in the discord or iRO chat.
   • What item(s) traded for how much zeny or item(s).
   • Which charactes will do the trades?
2. Meet at the place where you want trade. Usually, Kitchen is the most ideal one, but Mail annex room is a good spot too.
3. Open a Pub or Community Chat with the Alt + C command.
4. Make the pub private with a password so that someone else does not interfere in your trade.
5. Make sure that the pub owner stays till the end of the deal (usually the char that will trade the last 1b for item). Ask for a trusted friend to do this if you have connection or alt issues.
6. Try to use alts for all your deals. Do not involve Main account if possible. It is just a precaution.
7. Once the trader enters the pub (give them the password), reconfirm the deal again and include all the items and zeny involved.
8. Ask to view the item through show equipment feature or empty trade window. Do this step because people can fake screenshot or in game item tags.
9. After the deal and items are confirmed in pub, start dealing the zeny. Try to keep the items and/or last 1b in the final trade. Make sure to screenshot all trades.
   • Ask them to confirm the zeny or items received in pub or chat.
10. Confirm the characters you are trading to before dealing with them. Sometimes, scammers might deal you instead of the trader’s character.
11. After every transaction of 1 billion, confirm how much was given, in the pub.
12. For the final trade, make sure you are receiving the right item. There are many similar looking items and costumes that can be used to scam you.
13. Confirm the final transaction in the pub, and screenshot all the conversation. Do not save only as text. Image proof is required.
14. Go to the support site and open an item related ticket for item verification; zeny verification is not required. Add all the screenshots or video recording. If you feel the trade might have been a scam get your trade legitimized too.
    • Screenshot will be located on Ragnarok Online\ScreenShot folder in jpg format.
    • Replay will be located on Ragnarok Online\Replay folder in rrf format.

Ticket Template

Text

Blank Support Ticket

Ticket Type

Server Selection

Subject: Legitimizing the trade and item verification for (Enter the items that you want verified)
Body:
Hi Support Team,

I wanted to get my item: (Enter the items that you want verified),
verified that I traded for (Enter the items and/or that you gave) in game. I gave him my (Item you gave for socketing/carding the MVP) to card in first. Attaching my trade screenshots and details below:

My details are:
Game: Ragnarok Online
Server: Chaos
Account Name: (Game Account name used during client login)
Character Nickname (item holder): (Name of the in-game charcter)
Registered Name: (Name in the Warp Portal Account)
Registered Birthdate: (Date of Birth in the Warp Portal Account)
Registered Country: (Country in the Warp Portal Account)

In Case of a Scam

Note: I have not been scammed yet and gone through the ticketing process, so I can only assume the evidence they would require. I will add more details after reaching out to people who have gone through this process.

In case of an in game scam, please reach out to GMs using the support ticket. Providing all the details like the screenshots or videos of the in-game conversations will help resolve it in your favor. Informations that will be required and help your case:

Everything has to be in game, No Discord conversations or proof will help you.

• Screenshots of the conversation regarding the deal. Either in Whisper Chat or a Pub. Please make sure the character name is visible
• Trade screenshots if any occurred. Please make sure that the are using the in game screenshot feature. External tools might not be accepted.
• In game Replay recorder can be used as an additional proof. External Video or Screen recorders might not be accepted. But if you did take them, submit as proof.

Additional Comments

Note: Please add any new information below this line and I will add it to the main section